about us services offered how we work how we charge

Prices Outcalls (home or office) are charged a regular call out fee based on your distance from the Sydney CBD, plus a rate for time worked. Service Call Charges by Zone Zone 1 $55 - Sydney CBD, North Sydney, Darlinghurst, East Sydney Zone 2 $75 - Inner West, Eastern Suburbs, North Shore, Drummoyne Zone 3 $95 - Out to Parramatta, Campbelltown, Cronulla and Mona Vale Regular Rates 1 Hour: $110 Advanced Consultation Rates 1 Hour: $190 Includes advanced Home Cinema and Home Automation Payment Options Cash Personal Cheque (qualified, regular clients only) EFT Credit Card Make payments online. Credit card payments incur a 3% credit card facility fee. Other Fees and Charges Late Payments Payment is due at the time of service, unless other arrangements are made. Late payments will incur a fee of $25. Dishonoured Cheques Dishonoured cheques will incur a fee of $25. Referral Bonus Clients who refer new business to Hart & Co. Technologists will receive a 20% discount off regular timed rates on their next consultation. Notes Weekend, evening and emergency service calls are charged at regular rates, subject to availability. Telephone support for existing clients is charged at 35% off regular rates (free if under 10 minutes). Seniors Card, Pension Card, and Disability Concession Card holders are eligible to receive concession rates, subject to schedules and availability of contractors. Seniors Card holders receive 15% off regular rates, while Pension Card and Disability Concession Card holders receive 50% off regular rates, with call out fee dropped for Zone 1 (transportation costs still apply). We maintain a supply of used computer parts (RAM, CD-ROM drives, hard drives, etc.) that may be purchased by concession clients for the nominal sum of $1 each.